Shipping, Return and Refund Policies
Shipping guidelines in the continental USA:
- Free parcel shipping on purchases over $150 for items that fit in parcel boxes. Otherwise a $35 parcel shipping fee will be added
- Free pallet shipping on purchases over $1000 for large/bulky items. Otherwise a $199 Pallet shipping fee will be added.
Transit times for In-stock, Ready-to-ship items normally take 2 - 5 days depending on destination. Made-to-Order items may take between 1-3 weeks before they are ready to ship. We will provide tracking details once we ship your order. You may contact us for more info or if you need a faster shipping speed
Shipping to Non-Continental US and Canada will incur a 20% fee to cover costs. Larger orders may be assessed on a case by case basis to adjust costs.
For your protection, Bulky, Irregular Sizes or Fragile items may require shipment via pallet. These cases may incur on additional costs to ship via pallet and will be charged before shipping
Returns and Refunds
Materials can be returned within 10 days of receipt and need to be in brand new condition so they can be resold (not installed and uninstalled, no writing or changing the product boxes).
Customer will pay for shipping or a 30% restocking fee. A refund may be generated 3 days after we receive and inspect the product.
No Returns on Custom, Made-to-Order Orders
Please connect with us to arrange any returns and refunds